Sales Policy :
We do not take credit cards and accept PayPal (our account is firstname.lastname@example.org) up to purchases of $1000.USD and will absorb their 4% surcharge at our expense, for purchases above this amount we require bank transfers at the buyers expense. Western Union and checks are OK as well but please note, if paying by check, make payable to David Camacho, and add USD$20. (this is the actual bank services charge) and allow three to four weeks for check to clear before shipping. It should be pointed out that unlike China and Thailand ~ Hong Kong has no laws restricting the sale and export of antiques, so all transactions are done accordance to the laws of Hong Kong, Special Administrative Region (SAR). Buyers are responsible for being in compliance with any regulations from their prospective countries.
Abhaya has a simple and realistic return policy. Every item sold is guaranteed to be in the condition and of the period as described, therefore we have a **30 day trial study and examination period. If the buyer feels that the item is not as described we will cheerfully refund full purchase price providing the item is returned in the condition it was sent, no second opinion is required, only your own. This period shall begin from the day of receipt of item. The buyer is responsible for all shipping, insurance and finance administration fees on returns. **This period may be extended if the buyer gives us good cause such as intending to have the item scientifically tested or professionally appraised if arranged with Abhaya prior to sale.
For the majority of purchases we use Hong Kong EMS SpeedPost, EMS is the same system that USPS uses as well as the most of the world. For value and efficiency our experience with them has been very positive. Once the item is shipped we provide all tracking details that may be viewed online. We also use Hong Kong Registered Airmail for small items weighing less than 100 grams and can be packed safely in a bubble envelope. We use Hong Kong SpeedPost industrial strength cartons for all our shipments. Shipping by crate for large and heavy items in .5 cubic meter increments is available as well.